Valoraciones de viajeros
Opinión general
6,5
Bueno
Basado en 666 opiniones
Abordaje
6,7
Confort
6,4
Tripulación
7,4
Entretenimiento
5,5
Comida
5,9
Encuentra vuelos baratos en VivaAerobus
Ida y vuelta
Económica
Información sobre VivaAerobus
| Código IATA | VB |
|---|---|
| Rutas | 290 |
| Ruta principal | Aeropuerto Internacional de Monterrey a Ciudad de México Benito Juárez |
| Aeropuertos en los que opera | 56 |
| Aeropuerto principal | Ciudad de México Benito Juárez |
Comentarios recientes
Puntuación de viajeros
68
59
67
52
60
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7,5
Desventajas: Water can still be free, I mean I know it’s a budget airline, but water?
opinión proveniente de
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3,5
Desventajas: Me cobrar un cargo por equipaje de mano cuando ya lo había pagado en mi tarifa original. No aceptaban efectivo, ni American Express. La Srita del mostrador Me sugirió que me lo pagara algún pasajero y yo a su vez a ellos!!!!!!!!!! Pésimo
opinión proveniente de
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8,0
Ventajas: I had a goos seat the crew was courteugus/
Desventajas: The check in was.very slow only one person at the desck making it very stresfull for passangers. we had to hurry to the gate because nit. I will have more personel to expedite check in, also need to provide the paperwork requiere like the health declaration it was rewuiere to pass to boarding and there was no forms any were. Passangers had to scrable to find some. Running agains the clock because all the delay to check in. 2hrs on line is ecxesive.
opinión proveniente de
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2,0
Ventajas: Llevaba 2 maletas de mano donde hacían 15 kilos y me hicieron pagar 850 por onza y me dijieron q no podía llevarlas q porq llevaba tres la bolsa mía personal y la maleta en total me parece una falta de respeto ante los viajeros
Desventajas: En mucho deben mejorar cada día es servicio es denigrante
opinión proveniente de
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5,3
Desventajas: To: VivaAerobus Airlines I requested a mobility chair and was denied, however they did get a chair for my grandma at the airport. I was told by my grandma that there was a portion of the walk to the gate that she had to walk, she made it, but she got tired. This is not professional at all.
opinión proveniente de
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6,0
Ventajas: The friendly of the staff and that the crew was strict to put order in the unloading
Desventajas: the food
opinión proveniente de
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5,0
Desventajas: Our flight got delay 2 hours
opinión proveniente de
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8,0
Ventajas: Crew, new plane
Desventajas: Boarding
opinión proveniente de
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4,6
Ventajas: Buena organization con sus tiempos
Desventajas: Algun snack minimo, mucha gente no va ni preparada para un gasto o consumo en el avion.
opinión proveniente de
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7,0
Ventajas: Clean new plane
Desventajas: No free food or drink. They give you a menu with overpriced sandwiches, then inform you they've run out. One look around the plane and you see no one is eating. You have to pay with credit card and wont accept cash, which is nonsense! Had to ask them 3 times for my cup of noodles.
opinión proveniente de
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7,0
Ventajas: Cleanliness of the plane and cabin
Desventajas: Online check-in needs work!
opinión proveniente de
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4,5
Desventajas: Crew is always late. Felt like we were thrown into a box and rocketed through the air. Handled my bag horribly. Was covered in mud in arrival
opinión proveniente de
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9,6
Ventajas: Very friendly and welcoming crew.
Desventajas: Service was great!
opinión proveniente de
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2,0
Ventajas: Nothing
Desventajas: We borded plane and stayed and did not depart until 1hr and a half after. No explanation from crew as they sat and joked around. Once plane did leave the crew was extremely childish having full blown personal conversations loudly during the flight. During the emergency briefing crew was laughing at eachothers jokes. Super unprofessional overall
opinión proveniente de
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10,0
Ventajas: Muy buena atención por parte de la tripulación, excelente, el vuelo llego a tiempo más de lo esperado !
opinión proveniente de
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2,0
Desventajas: No way to get a refund, which seems crazy in light of the COVID-19 situation.
opinión proveniente de
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10,0
Ventajas: Tripulación bien. Asiento poco cómodo
Desventajas: Reclinar asiento
opinión proveniente de
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9,0
Ventajas: No se reclinan los asientos y es incómodo
Desventajas: Asientos reclinables porque en viajes largos es muy pesado
opinión proveniente de
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6,3
Ventajas: the fly was delayed and the seats are too crowd
opinión proveniente de
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6,0
Desventajas: Que salga puntual el avión
opinión proveniente de
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9,0
Ventajas: Buena atención de parte del personal
Desventajas: Pues no sé todo estuvo bien
opinión proveniente de
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10,0
Ventajas: Quick, expedient checkin & boarding
Desventajas: Nothing
opinión proveniente de
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5,3
Desventajas: The flight was 4 hours late
opinión proveniente de
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8,0
Ventajas: todo bien
Desventajas: la venta de aperitivos y comidas
opinión proveniente de
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8,3
Ventajas: Everything was perfect but the price
Desventajas: Price
opinión proveniente de
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8,0
Ventajas: la rapidez con que llegué
Desventajas: todo bien
opinión proveniente de
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9,2
Desventajas: Seat confort, space
opinión proveniente de
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8,0
Ventajas: The crew was amazing seats very comfortable!
Desventajas: The flight was fine the way it was.
opinión proveniente de
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4,6
Ventajas: Solo la vista
Desventajas: Mejorar los asientos que no son nada cómodos y agregar un snack.
opinión proveniente de
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3,3
Ventajas: Nothing
Desventajas: Waiting time
opinión proveniente de
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5,0
Ventajas: El vuelo
Desventajas: Que incluyan la comida en su carta y no cobren.
opinión proveniente de
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9,5
Ventajas: Easy flight. Great Crew.
Desventajas: No reclining seats very little leg room
opinión proveniente de
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2,6
Desventajas: Communication! Flight was delays over 5 hours. The flight changed from delayed to on time twice throughout the day.
opinión proveniente de
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3,0
Desventajas: We were 7 hours delayed with no explanation and the airline was terrible.
opinión proveniente de
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5,0
Ventajas: We got VIP Boarding without choosing in advance.
Desventajas: Very little legroom, seats were not reclinable at all, not a single snack included. Cheap.
opinión proveniente de
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2,0
Ventajas: Nada
Desventajas: Todo, esta ojete
opinión proveniente de
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10,0
Ventajas: Cheap and on time.
Desventajas: No Wi_Fi on board so that could be better.
opinión proveniente de
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6,4
Ventajas: Tripulación bien. Comodidad Regular
Desventajas: Mayor atención y flexión de asientos
opinión proveniente de
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10,0
Ventajas: Muy amables
opinión proveniente de
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7,0
Desventajas: El cobro por equipaje extra está demasiado elevado. Si pueden mejorar esta situación ¿verdad?
opinión proveniente de
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4,0
Ventajas: Able to fall asleep as soon as possible during my flight.
Desventajas: For starters, when I checked in I was charged for a damn carry on!?!? Super unexpected expense, and in my opinion wrongfully executed. I was told that I had to pay for my carry on or else I could not board the plane. When I asked why, he said it was over the limit, I weighed it and then he said, u have to add the other small bag too. — THE OTHER SMALL BAG WAS A BAG FILLED WITH SOUVENIR ITEMS PURCHASED AT THEIR AIRPORT PRIOR TO ME CHECKING IN! I explained that and of course nothing happened. The viva aerobús person that ran the register is called Jose A. Carrizo #21 badge. 31/12/2021. - The problem is not the amount that I paid, but the fact that customers before me were not asked to pay, even though I could clearly read the numbers on the scale as they weighed it. My bag weighed 10 kg exactly. i weighed it when I packed it. And the other bag was a bag used to carry around souvenirs from the airport. I think this was a bad way to do business and I’m simply not happy about it.
opinión proveniente de
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3,6
Desventajas: Terrible turbulence and very uncomfortable seats
opinión proveniente de
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10,0
Ventajas: Todo puntual.y buen trato
opinión proveniente de
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10,0
Desventajas: These guys are doing well!!!
opinión proveniente de
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5,0
Ventajas: The flight attendants were great. They gave very good service.
Desventajas: The menu listed sandwiches but they didn’t have any :( The temperature inside the plane was so stuffy and hot. I prefer warmer temperatures but this was terrible.
opinión proveniente de
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8,0
Desventajas: Seat space
opinión proveniente de
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2,3
Ventajas: Nothing
Desventajas: Make the luggage policy and fees more clear, they charged me 50$ for no good reason. Smallest seats I've ever had in my life.
opinión proveniente de
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6,0
Ventajas: Airplane was clean, crew was attentive and made for a peaceful ride.
Desventajas: Boarding
opinión proveniente de
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2,0
Ventajas: Nothing.
Desventajas: Many things could have been better. There was no kiosk for check in, the crew was not helpful prior to checking in, multiple occurrences where a group member was stopped for no reason by airline crew member, there were at least two seats that were duplicated on the airlines part, there was a delay on the flight due to over booked seatings, seats did not recline, no phone charging services.
opinión proveniente de
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6,0
Ventajas: Que llegamos a tiempo y que el vuelo fue cómodo. El despeje y aterrizaje estuvieron cómodos.
Desventajas: Que no hay entretenimiento a bordo y que toda la comida cuesta.
opinión proveniente de
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6,0
Ventajas: Price is unbeatable. Convenient direct flight. The rest is all charged so I didn't make use of it. But for those who did pay, it seemed to be fine.
Desventajas: If at least water was provided for free.
opinión proveniente de
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10,0
Desventajas: In your email, can you include what door I enter at the airport terminal 1? It was a bit difficult to find the ticketing area
opinión proveniente de
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8,0
Desventajas: Leaving on time would have been better
opinión proveniente de
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9,0
Desventajas: Keep doing what you guys are doing well
opinión proveniente de
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4,8
Desventajas: 3 hours late
opinión proveniente de
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3,6
Ventajas: New planes, los cost, relatively on time
Desventajas: Checkin in, boarding, Seats, on board entertainment, food
opinión proveniente de
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5,3
Ventajas: They gave me a free checked bag! When I took out my credit card to pay for it, he said "No, es un regalo (gift)." How nice for a budget airlines!! May have been due to the holidays, but Volaris just charged me MORE for a bag during the holidays. We boarded on time and landed early. Our baggage came fairly quickly as well. Those are important things to me (especially if I have to catch a bus or a connecting flight) I'll definitely use Viva Aerobus again!!
Desventajas: The seats were pretty cramped, especially if you're tall. But that's to be expected. What I thought they could've done (and this goes for all the cheapo airlines) was at least offer us a cup of water. I mean, come on!
opinión proveniente de
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2,0
Desventajas: Did not my luggage
opinión proveniente de
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8,0
Ventajas: Todo bien
opinión proveniente de
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2,0
Desventajas: I was early to aborde and I wasn’t allow to check in due to apprently being late
opinión proveniente de
Estado del vuelo
Mapa de rutas de VivaAerobus
Principales aeropuertos en los que opera VivaAerobus
- Aeropuerto Ciudad de México Benito Juárez (MEX)
- Aeropuerto Aeropuerto Internacional de Monterrey (MTY)
- Aeropuerto Cancún (CUN)
- Aeropuerto Aeropuerto Internacional de Guadalajara (GDL)
- Aeropuerto Aeropuerto Internacional de Tijuana (TIJ)
- Aeropuerto Veracruz Las Bajadas (VER)
- Aeropuerto Culiacán Fedl De Bachigualato (CUL)
- Aeropuerto Mérida Rejon (MID)
- Aeropuerto San José del Cabo Los Cabos (SJD)
- Aeropuerto Ciudad Juárez Abraham Gonzalez (CJS)
- Aeropuerto Pto Vallarta Aeropuerto Internacional de Puerto Vallarta (PVR)
- Aeropuerto León Del Bajio (BJX)
- Aeropuerto Villahermosa Capitan Carlos Perez (VSA)
- Aeropuerto Tuxtla Gutiérrez Ángel Albino Corzo (TGZ)
- Aeropuerto Hermosillo Gen Pesqueira Garcia (HMO)
Información de contacto de VivaAerobus
- VB Código IATA
- +81 82 150 150 Llamar
- vivaaerobus.com Visita
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.