Comentarios recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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10,0
Ventajas: Fast and easy transaction.
Desventajas: Nothing, it was great already
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10,0
Ventajas: The staff was friendly and helpful and the drop off was simple and there was no hidden fees.
Desventajas: Nothing it was wonderful
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2,0
Desventajas: Enterprise cancelled my reservation with no explanation. It just disappeared. I was stranded miles away from my final destination, with no cars available at other agencies.
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2,4
Ventajas: Nobody could find our reservation so we switched to Alamo
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10,0
Ventajas: Customer service was excellent and the vehicle we rented drove nicely and fit our needs. Drop off was a breeze.
Desventajas: Ease of getting car at MCO. But this was a result of COVID restrictions so will likely change when things return to normal.
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10,0
Desventajas: Everyone was very professional easy pick up and drop off car was cleaned and had a full tank Thank you enterprise
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8,0
Ventajas: Good
Desventajas: All good
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5,6
Desventajas: I rented a car for a day. And when I went drop off the car the attendant said that I was smoking in the car that they will charge for that. I don’t smoke. The car was not clean properly.
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10,0
Ventajas: Quick and easy check out and in
Desventajas: correct address would have been great. I was sent to an address for the office that was closed. The other office that was handling reservations for that closed office was around 4 miles away
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10,0
Ventajas: Staff was super informative and helpful. Really made my travel easy and stress free
Desventajas: Literally nothing
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9,2
Ventajas: Staff were friendly and helpful.
Desventajas: Original location was closed, and I was never informed to go to a different location. Car headlights were misaligned. An employee at pickup told me not to worry about a few scratches and didn't record them on the agreement then at the dropoff I was questioned about what those scratches were and if I caused them.
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5,2
Ventajas: Was charged for a second day even though the car was returned 5 hours after pickup. Called customer service and have yet to see the one day refunded as promised. Instead I see a toll charge!
Desventajas: Drop off location should have recorded drop off of car on Saturday. There were employees on the premises directing cars as to where to park, but then instructed us to drop keys in drop-box. Guess those keys were not retrieved until Monday....from Saturday. Won't use again if I have to make a second call to get refund.
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10,0
Ventajas: Fast and easy transaction.
Desventajas: Nothing, it was great already
opinión proveniente de
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10,0
Ventajas: The staff was friendly and helpful and the drop off was simple and there was no hidden fees.
Desventajas: Nothing it was wonderful
opinión proveniente de
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10,0
Ventajas: Customer service was excellent and the vehicle we rented drove nicely and fit our needs. Drop off was a breeze.
Desventajas: Ease of getting car at MCO. But this was a result of COVID restrictions so will likely change when things return to normal.
opinión proveniente de
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10,0
Desventajas: Everyone was very professional easy pick up and drop off car was cleaned and had a full tank Thank you enterprise
opinión proveniente de
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10,0
Ventajas: Quick and easy check out and in
Desventajas: correct address would have been great. I was sent to an address for the office that was closed. The other office that was handling reservations for that closed office was around 4 miles away
opinión proveniente de
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10,0
Ventajas: Staff was super informative and helpful. Really made my travel easy and stress free
Desventajas: Literally nothing
opinión proveniente de
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9,2
Ventajas: Staff were friendly and helpful.
Desventajas: Original location was closed, and I was never informed to go to a different location. Car headlights were misaligned. An employee at pickup told me not to worry about a few scratches and didn't record them on the agreement then at the dropoff I was questioned about what those scratches were and if I caused them.
opinión proveniente de
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2,0
Desventajas: Enterprise cancelled my reservation with no explanation. It just disappeared. I was stranded miles away from my final destination, with no cars available at other agencies.
opinión proveniente de
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2,4
Ventajas: Nobody could find our reservation so we switched to Alamo
opinión proveniente de
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5,6
Desventajas: I rented a car for a day. And when I went drop off the car the attendant said that I was smoking in the car that they will charge for that. I don’t smoke. The car was not clean properly.
opinión proveniente de
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5,2
Ventajas: Was charged for a second day even though the car was returned 5 hours after pickup. Called customer service and have yet to see the one day refunded as promised. Instead I see a toll charge!
Desventajas: Drop off location should have recorded drop off of car on Saturday. There were employees on the premises directing cars as to where to park, but then instructed us to drop keys in drop-box. Guess those keys were not retrieved until Monday....from Saturday. Won't use again if I have to make a second call to get refund.
opinión proveniente de
